Shipping policy
In our store, we strive to ensure that your order arrives quickly, safely, and with full transparency. Below, you will find our shipping and delivery policy.
1. Free Shipping
All orders include completely free shipping, with no minimum purchase required.
2. Order Tracking
Once your order has been dispatched, you will receive a tracking number along with a link to check the status of your shipment in real time.
Please note:
- Tracking information may take a few days to activate after dispatch.
- Updates depend on the shipping carrier and logistical processes.
3. Order Processing
Orders are processed within an estimated time of 1 to 4 business days after payment confirmation. During this time, your order is verified, prepared, and shipped.
4. Delivery Time
Once shipped, the estimated delivery time is 4 to 9 business days, depending on the destination country, city, shipping carrier, and external logistical factors.
Delivery times are estimates and may vary due to high demand, weather conditions, customs procedures, or other factors beyond our control.
5. Total Estimated Delivery Time
The total estimated delivery time, including processing and shipping, may be up to 15 business days from order confirmation.
This timeframe is provided for reference only and is not guaranteed.
6. Delivery Delays
Delivery times may be affected by external factors such as logistics, customs, weather conditions, or high demand.
In case of delays, our team will assist you in tracking and locating your order.
7. Shipping Address
It is the customer’s responsibility to provide a complete and accurate shipping address. Any delays or additional costs resulting from incorrect information will be the customer’s responsibility.
8. Policy Changes
We reserve the right to modify this policy at any time. Any changes will be published on this page and will take effect immediately upon posting.
9. Contact
For any questions related to shipping or delivery, you can contact us through our customer support channels:
Mail: thecalyxor1@gmail.com